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Monday, January 14, 2013

Longhorn at Merritt Island

Last December, after a tiring holiday shopping at the mall in Merritt Island, we decided to have lunch at Longhorn. The restaurant is just across the street. At first, we really didn't know if it was open or not because there was a yellow sign all over the premises. We found our way to the front door and inside was few people. There was no host at the front door. We waited for 3 or 4 minutes and some employees looked at us but, were busy to even acknowledge. As we head out, the server greet us, apologized and asked if we want a table. We were reluctant but, since we were hungry, we did follow the server anyway.

When we were inside, the waiting took few more minutes before they could serve the drinks. We ordered right away. The food was served on time and it was alright. Considering we were famished, we could have enjoyed the food more but, it was just an okay steak. We didn't finish the food and we asked for the bill and we left. We think they have a problem regarding customer service and the food is not great at all. We will try Longhorn in another location so;  we can tell the difference regarding the customer service and food quality.

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